To ensure all basic administration relating to inbound/outbound, value add, fleet and maintenance, rework and inventory and financial aspects are executed via system issued documentation in a timely and efficient manner
• Ensure all Inbound, Outbound, Inventory and Warehouse Consumables are properly checked, verified and accounted for prior to confirming Receipts and Deliveries
• Report on all discrepancies in inbound, outbound stocks and Warehouse Consumables.
• Ensure all value added & rework activities are accurately picked packed and checked.
• Maintain service level, quality and update Microsoft AX as required for core inbound, outbound and inventory transactions
• Administer all documents surrounding the Picking, Bin Accuracy and Dispatch to ensure that documents are processed correctly and within the agreed scheduled time
• Document any errors noticed during any of the procedures and make suggestions to drive improvements in process and operators’ performance
• Prepares daily schedule according to the details of the orders, spl instructions from WH, CS and other departments to maximize the use of the available fleet.
• Provides the customer Service/WH team with all the details regarding the dispatch of orders/delivery details such as truck, driver, time of arrival etc., once the shipment has been picked from the warehouse.
• Prepares the job file/summary and checks for all relevant documents, chargeable (various departments) services and costs before forwarding to finance.
• Coordinates shipment arrangements together with the dispatch team to ensure shipments are scheduled for pick up, loading, and departure to final destination and that they are on time. Any delays and changes have to be escalated and proactively actioned.
• Takes ownership of complaints and queries and proactively follows through to resolution.
• Ensures that all customers’ queries are investigated and resolved, and escalates queries to the
• Supervisor- if appropriate.
• Actively takes ownership of all transportation aspects of daily shipments/deliveries.
• Works pro-actively with internal and external customers and suppliers to provide complete transportation solutions.
• Ensures HSE and Quality standards are maintained across each operation.
• Follows up on the exit entry details of the bonded transfers and orders.
• Ensures vehicle maintenance checks are in place and maintenance is being tracked, done and recorded
• in an organized, timely and ethical manner.
• Ensures to have complete control over the day-to-day operations providing support to Drivers, Distribution Assistants and liaising with customers (internal & external) as and when required.
• Liaises with CS/ Warehouse Operations and provide regular updates on status of shipments/deliveries and follow up for the timely receipt of PODs.
• Continuously measures and controls warehouse, transport and documentation activities to ensure that
timelines and service levels are met.
• Manage the delivery issues by liaising with CS and the delivery team if required.
• Maintains a healthy relationship with warehouse operations team (Manager, CSR, Supervisor, etc.) by
• meeting them consistently to acquire feedback and share operational updates
• Prepares necessary inbound & outbound status reports, billing and any other reports as required
• Ensure that all cost information is available for Finance within monthly timelines
• Elevates potential issues and opportunities for improvement to his Line Manager.
• Supports decisions made by customer service management and conveys to the team in a positive manner.
• Identifies and escalates consistent or recurring problems with the systems‘ functionality.
• Perform other duties as requested by the Line Manager
Job Details
Date Posted: 2015-11-03 Job Location: Dubai, United Arab Emirates Job Role: Logistics Company Industry: Retail/Wholesale; FMCG
Preferred Candidate
Career Level: Mid Career
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• Ensure all Inbound, Outbound, Inventory and Warehouse Consumables are properly checked, verified and accounted for prior to confirming Receipts and Deliveries
• Report on all discrepancies in inbound, outbound stocks and Warehouse Consumables.
• Ensure all value added & rework activities are accurately picked packed and checked.
• Maintain service level, quality and update Microsoft AX as required for core inbound, outbound and inventory transactions
• Administer all documents surrounding the Picking, Bin Accuracy and Dispatch to ensure that documents are processed correctly and within the agreed scheduled time
• Document any errors noticed during any of the procedures and make suggestions to drive improvements in process and operators’ performance
• Prepares daily schedule according to the details of the orders, spl instructions from WH, CS and other departments to maximize the use of the available fleet.
• Provides the customer Service/WH team with all the details regarding the dispatch of orders/delivery details such as truck, driver, time of arrival etc., once the shipment has been picked from the warehouse.
• Prepares the job file/summary and checks for all relevant documents, chargeable (various departments) services and costs before forwarding to finance.
• Coordinates shipment arrangements together with the dispatch team to ensure shipments are scheduled for pick up, loading, and departure to final destination and that they are on time. Any delays and changes have to be escalated and proactively actioned.
• Takes ownership of complaints and queries and proactively follows through to resolution.
• Ensures that all customers’ queries are investigated and resolved, and escalates queries to the
• Supervisor- if appropriate.
• Actively takes ownership of all transportation aspects of daily shipments/deliveries.
• Works pro-actively with internal and external customers and suppliers to provide complete transportation solutions.
• Ensures HSE and Quality standards are maintained across each operation.
• Follows up on the exit entry details of the bonded transfers and orders.
• Ensures vehicle maintenance checks are in place and maintenance is being tracked, done and recorded
• in an organized, timely and ethical manner.
• Ensures to have complete control over the day-to-day operations providing support to Drivers, Distribution Assistants and liaising with customers (internal & external) as and when required.
• Liaises with CS/ Warehouse Operations and provide regular updates on status of shipments/deliveries and follow up for the timely receipt of PODs.
• Continuously measures and controls warehouse, transport and documentation activities to ensure that
timelines and service levels are met.
• Manage the delivery issues by liaising with CS and the delivery team if required.
• Maintains a healthy relationship with warehouse operations team (Manager, CSR, Supervisor, etc.) by
• meeting them consistently to acquire feedback and share operational updates
• Prepares necessary inbound & outbound status reports, billing and any other reports as required
• Ensure that all cost information is available for Finance within monthly timelines
• Elevates potential issues and opportunities for improvement to his Line Manager.
• Supports decisions made by customer service management and conveys to the team in a positive manner.
• Identifies and escalates consistent or recurring problems with the systems‘ functionality.
• Perform other duties as requested by the Line Manager
Job Details
Date Posted: 2015-11-03 Job Location: Dubai, United Arab Emirates Job Role: Logistics Company Industry: Retail/Wholesale; FMCG
Preferred Candidate
Career Level: Mid Career
Apply Now - Jobs in UAE - Jobs in Abu Dhabi, United Arab Emirates - Jobs in Dubai, United Arab Emirates - Logistics Jobs in UAE - Search All Jobs
أكثر...