To provide operational support to key clients of Bollore Logistics to achieve an efficient service delivery and maintain a high level of standards
 Ensure effective liaison with agents and coordinated arrangement of shipments
 Negotiate with carrier to the lowest best price with comprehensive payment terms
 Approve bookings for container and freight pick up, and ensure coordination for shipments
 Prepare Sea Freight shipping documents
 Take responsibility for the shipment from its origin country until the shipment is delivered to the Warehouse
 Review and sign off shipping documents while ensuring completeness and accuracy
 Seek innovative ways to improve service and cost, which will include both technological and process improvements
 Ensure compliance with import/export regulations for all equipment and materials
 Review and approve and follow up the documents, processes and controls of freight payment and audit system and ensure all documents, processes and controls are updated
 Support the supply chain process through planning, on line allocation, pick release and invoicing to ensure customer's requirements are met
 Manage archiving of completed shipment files and maintain record keeping
Key Account and customer service roles:
 Build and maintain a relationship with clients by providing them with prompt and professional service
 Resolve customer requests, questions and complaints by analyzing the situation and determining the best use of resources
 Identify trends in customer enquiries ensuring appropriate stakeholders are kept up to date
Job Details

Date Posted: 2018-01-02
Job Location: Dubai, United Arab Emirates
Job Role: Logistics and Transportation
Company Industry: Shipping

Preferred Candidate

Career Level: Mid Career